It may be no surprise then, that the Virgin Airlines lounge at London’s Heathrow airport looks like a 1960s futurist fever dream in the best, most mood-lit way possible. Most famously, perhaps, Branson helms Virgin Galactic, a space-tourism agency. While the founder is famous for his own record-breaking feats of aviation, Branson’s companies span the world of travel, including not only the airline, but Virgin Voyages, a cruise line expected to set sail in 2020, and Virgin Hotels, which recently acquired the Hard Rock Hotel in Las Vegas and plans to reopen it in 2019. Part of the wide-ranging Virgin Group of companies, Virgin Airlines was founded by billionaire adventurer Richard Branson. Rankings from industry experts and consumer surveys went into compiling this list, along with some of my personal experiences flying the friendly-ish skies. Much of the air traffic in the US goes through regional airlines, which inherently have a smaller list of destinations, so it may not be fair to compare them to an international carrier.Ĭomfort, convenience, cost, choice of destinations, friendliness of staff, and an airline’s management practices went into compiling this far-from-authoritative list of the best and worst airlines flying in the U.S. While everyone loves a good deal, a seasoned business traveler has a different idea of a “cheap ticket” than a college student (me) heading to Florida for spring break as a result, it is somewhat difficult to class low fare or ultra-low fare carriers against more traditional airlines. For different kinds of travelers, different factors rise to the front. I think we can all agree on that.Īside from these fundamental issues, there is little agreement on what an airline ‘should’ be. Oh, and we would like to get to our destination alive and in one piece, if that is not too much to ask. Once we finally get to our destination, we want our bags to be waiting for us, and not on their way to the other side of the planet in the belly of another carrier’s plane. Unlikely as it may be that we actually do, we still keep hoping. We want it to get us where we want to go. When it comes to what travelers want in an airline, we can agree on a few, fundamental things.
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